1988ri Privacy Policy

1. Information We Collect

To ensure a safe, fair and responsible user experience on the 1988ri platform, we need to collect certain categories of information from you during the registration process and your use of our services. The information collected falls into two main categories: information you provide directly and information collected automatically.

Information you provide directly:

• Full name as shown on your identity card or MyKad
• Date of birth for age verification purposes (21 years and above)
• An active and valid email address
• Mobile phone number for two-factor verification
• Payment method information (Touch 'n Go eWallet, DuitNow, FPX, ShopeePay or crypto assets)
• The 1988ri account username and password you set yourself
• Communication records with our customer support team

Information collected automatically while you use the platform:

• IP address and general geolocation data
• Web browser type and operating system of your device
• Pages visited, access times and session duration
• Game data and betting history for audit and licensing compliance purposes
• Financial transaction data including deposits, bonuses and withdrawals

2. How We Use Your Information

Every piece of information we collect has a clear and legitimate purpose. 1988ri does not collect information beyond the operational requirements stated in this policy. The following are the main purposes for which your data is used:

• Identity and age verification: We are required to verify that every player is 21 years of age or older before allowing access to betting services.
• Financial transaction processing: Payment information is used solely to process deposits, bonus payments and withdrawals to your account.
• Account management: Your username, password and email are used for login security and recovery of your 1988ri account.
• Legal requirements compliance: Certain information is retained to meet reporting obligations under the international licensing we hold.
• Fraud prevention: Activity data is analysed to detect and prevent unauthorised access, system manipulation or fraudulent activity.
• Service improvement: Anonymous usage data is used to understand user behaviour and improve the platform interface and experience.
• Support communications: Email and mobile phone number are used to send important notifications, support responses and material policy updates.

3. Data Sharing with Third Parties

1988ri does not sell your personal data to any third party for commercial purposes. However, there are certain circumstances in which data sharing is necessary and legally permitted:

• Payment processors: Payment service providers such as gateways for Touch 'n Go eWallet, DuitNow, FPX, ShopeePay and crypto networks (USDT, BTC, ETH) receive the minimum transaction information required to process your payments.
• Technology service providers: Hosting partners, security infrastructure and analytics services operate under strict confidentiality agreements with 1988ri.
• Regulatory bodies and law enforcement: We will disclose information when required by a valid court order, regulatory body directive or international licensing requirements that are binding on us.
• Game software providers: Limited game data is shared with software developers for technical purposes and game fairness audits.

All third parties involved in processing 1988ri user data are bound by data protection agreements that require them to use that information only for the specified purposes and to maintain its confidentiality in accordance with the standards we set.

4. Data Security

We continually invest in security infrastructure to protect the most valuable digital asset you have — your personal data. The technical and organisational measures we implement include:

• Encryption of data in transit using transport layer security protocols
• Storage of passwords in a one-way hashed format that cannot be decrypted
• Two-factor authentication (2FA) for account access and financial transactions
• Role-based access controls that restrict internal access to sensitive data
• Real-time threat monitoring and intrusion detection systems
• Regular security audits by independent and qualified third parties
• Data backup and recovery procedures that are tested on a regular basis

5. Cookies and Tracking Technologies

The 1988ri platform uses cookies and similar tracking technologies to ensure the basic functions of the website work properly and to improve your overall user experience.

Types of cookies we use:

• Essential cookies: Required for session authentication, login security and basic transaction functions. Cannot be disabled without affecting platform functionality.
• Performance cookies: Collect anonymous statistical data about how you interact with the platform to help us identify technical issues.
• Preference cookies: Save your chosen settings such as language, display settings and game preferences so you do not need to set them again each time.

You can manage or block cookies through your web browser settings. Please note that disabling essential cookies may affect certain functions of the 1988ri platform and your overall experience.

6. Your Rights as a User

As a user of the 1988ri platform, you have clear rights regarding your personal data. We are committed to facilitating the exercise of these rights without any unreasonable obstacles:

• Right of access: You have the right to obtain a copy of the personal data we hold about you in a readable format.
• Right to rectification: If any data is inaccurate or incomplete, you have the right to request prompt correction.
• Right to erasure: In certain circumstances, you may request that your personal data be deleted, subject to our legal retention obligations.
• Right to restriction of processing: You may request that we restrict how your data is used while a dispute or review is in progress.
• Right to object: You have the right to object to the processing of your data for direct marketing purposes or other purposes based on our legitimate interests.
• Right to data portability: You may request your data in a structured format that can be transferred to another service provider.

To exercise any of the rights above, contact the 1988ri support team via Live Chat or email, available 24 hours a day, 7 days a week. We will process your request within a reasonable timeframe and inform you of the outcome.

7. Data Retention Period

1988ri retains your personal data only for as long as necessary to fulfil the purposes stated in this policy, including legal obligations and international licensing requirements. The general principles we follow are:

• Active account data is retained for the duration of your membership on the 1988ri platform.
• Financial transaction data is retained for the period required by international licensing and financial compliance requirements.
• After an account is closed or terminated, personal data that is no longer needed for legal purposes will be deleted or anonymised within a reasonable timeframe.
• Customer support communication records are kept for a limited period to help resolve any disputes or issues that may arise later.

8. Child Protection and Age Restrictions

1988ri services are strictly for individuals aged 21 and above only. We do not knowingly collect, process or store any personal data from individuals below the stipulated age limit.

During the registration process, we carry out strict age verification checks. If we find that data has been collected from an underage individual unintentionally, we will immediately take the following steps:

• Suspend or close the account in question immediately
• Delete all personal data associated with that account
• Refund any related deposits in accordance with the established procedure

9. Changes to This Privacy Policy

1988ri reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our operational practices, legal requirements, or evolving industry standards. Whenever material changes are made:

• The "updated" date at the top of this document will be revised to reflect the latest update.
• We will notify active users via their registered email or in-platform notifications about significant changes.
• Previous versions of the privacy policy will be kept in our internal records for reference.

Continued use of the 1988ri platform after notification of changes means you accept the latest version of this Privacy Policy. If you do not agree with any changes, you have the right to close your account and stop using our services.

10. Contact Us Regarding Privacy

If you have any questions, concerns or requests relating to this Privacy Policy or how your personal data is handled by 1988ri, our support team is ready to assist through the following channels:

• Live Chat 24/7: Direct access through the 1988ri platform — the fastest way to get an immediate response in Malay or English.
• Email: [email protected] — for more detailed written enquiries, including formal requests relating to data privacy rights.

We are committed to responding to all privacy-related enquiries within a reasonable timeframe. For formal data rights requests, please clearly state the type of request and include the required identity verification information so that we can process your application accurately and securely.